Our Quality Policy
Quality Objective
THE QUALITY POLICY IS ACHIEVED BY –
1. We at “Arvind Industries” are committed to ‘Manufacture of Heavy Fabricated Assemblies & Machined Components’ meeting customer satisfaction within stipulated time with cost effectiveness.
2. We are committed to maintain effective Quality Management System through continual Improvement of our products, process with Customer Satisfaction and training needs of our employees.
3. The objectives will be maintained, measured analyzed periodically to achieve our target.
QUALITY OBJECTIVE DEPLOYMENT METRIX
| Objective | Sr. No. | Measures | UOM | Trend Analysis Frequency (Nos) |
|---|---|---|---|---|
| Reduce The Manufacturing Cost | 1 | Reduce the in house rejection | <0.55/month | 6 monthly |
| Enhance Customer Satisfaction | 1 | Reduce customer complaints | NIL/month | 6 monthly |
| 2 | Customer satisfaction index | >85% | yearly | |
| 3 | Delivery performance | >100%>month | monthly | |
| Training | 1 | Conduct training | 1 No./4 month | 6 monthly |
| Continual Improvement | 1 | Improvement in process | Min.1 no/4 month | 6 monthly |